Address: 4800 Telluride Street, Building 4, Denver, CO 80249
School hours Monday through Thursday: 8:00am to 4:00pm
School hours Friday: 8:00am to 1:00pm
Grades served: Kindergarten through Fifth Grade
Enrollment: Open-enrollment through DPS SchoolChoice system
Office: (720) 287-5100 Fax: (720) 287-5119
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4800 Telluride St
school grievance policy
school grievance policy
Any individual or group (composed of parents, students, or employees of any of the schools) may bring complaints to the Board of Directors of SOAR. When complaints concern the behavior of a teacher, administrator, or other employee or agent of SOAR, that person should be identified, and the complaint should state whether the issue has been discussed with that person. In general, those filing a complaint are expected to first discuss their concern with the other persons involved. An exception to this rule is when the complaint concerns allegations of illegal harassment. In that case, discussing the issue with the alleged harasser is not required.
Complaints should be discussed with the Head of School before being brought before the Board. Complaints will be submitted to the Board’s Grievance and Appeal Committee (which will, to the greatest extent possible, be composed so as not to include a person who is the subject of the complaint). The Grievance and Appeal Committee will respond to the complaint within 2 weeks; this response may be made orally or in writing, in person or by telephone or mail.
Emergency issues will be dealt with on an as-needed basis. Every effort will be made to respectfully address each matter to the satisfaction of the individual or group that presented the complaint. The Committee, as necessary, may direct a Director or other responsible party to act upon the complaint and report to the Committee. The Committee shall render a determination in writing if appropriate or required.
If the individual or group presenting the complaint determines that the Board Committee has not adequately addressed the complaint, that individual or group may present the complaint to an appropriate agency. Depending upon the nature of the issue present, appropriate agencies include:
· U.S. Department of Education, Office of Civil Rights
· Denver Public Schools
· Colorado Department of Education
· Colorado Civil Rights Commission